Booking conditions and information - Stress-free vacations

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Terms, conditions and general information for your holiday booking - Spend the best days of the year at the Hotel Oswald in Selva of Val Gardena

Local Tax:
Persons aged 14 years and over will from 01.01.2015 have to pay a tourist tax of 2,00 € per person per night.
This fee is not included in the total price of your stay.
 
Prices:
The prices indicated are quoted per person per night including half board and are in Euro.
The offer is valid till availability. We cannot reserve specific rooms or floors but only room categories.

Single occupancy of a double room:
There is a single-occupancy is surcharged of 70% of the regular rate. Just on request and subject to availability.

Reductions for additional beds:
-0-1 year child 35,00 € per day with halfboard
-50% from 2-6 years
-30% from 7-11 years
-25% from 12 years and adults

Garage:
You can park your car in our new underground car park for the duration of your stay. Please reserve a parking spot in the underground car park with your booking. We charge 10,00 € per day.

Dogs:
Dogs may be accepted only on agreement, no access to the dining hall, public areas, wellness area and sun terrace. We charge 15,00 € per day without food. Our hotel reserves the right to impose an extra final cleaning surcharge, if necessary.

Check in and check out:
Your room will be ready by 3:00 p.m. on your arrival day. The check out time is not later than 11 a.m. 
Please inform us if you arrival is delayed after 7:00 p.m. 

Late Check out und Early Check in:
Only if available, after prior arrangement and against payment of a fee.
 
Reservation:
In order to have your reservation confirmed we ask for a deposit of 30% of the total amount, within 7 days from written booking. 
The deposit can be paid by bank transfer or by credit card trough our online service.

Our bank details are: Raiffeisenkasse Selva, Hotel Oswald
IBAN: IT 82 Y 0823858890 000300002674, Swift-Bic: RZSBIT21055

Cancellation:
The cancellation is just accepted in written form.
For cancellations up to 31 days before the arrival, the deposit will be retained.
From 30 till 15 days before arrival 50% of the booked arrangement.
From 14 days before arrival 70% of the booked arrangement.
Last week before arrival 100% of the booked arrangement.
From 7 days or late arrival, no show and early departure 100% of the booked arrangement. 
The conditions of the cancellation are independently from the period and reason of annulations and if the
room has been rented to another guest. We recommend to take out a trip cancellation Insurance.

Methods of payment accepted by our hotel:
Debit cards and credit cards: Visa, Mastercard, eurocard, Diners and American Express.
Since December 6th 2011 law Nr. 201/2011 has been in force in Italy prohibiting cash payments of any amount over 999,00€.

Smoking ban:
We would like to remind our guests that according to Provincial Law Nr. 8 of November 25th 2004 it is forbidden to smoke in our hotel.

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