Useful information

We have summarized the most important information and some tips for your unforgettable hiking and skiing holiday at the Hotel Oswald in the Dolomites.

Tourist tax

Prices do not include a 2,50 € local tax per person (from 14 years of age) per day, which is paid on-site on the day of departure.


All prices are quoted per person per day and include Half Board treatment (breakfast buffet and dinner in our hotel restaurant) or Bed&Breafast treatment (only breakfast). All rates are quoted in Euros currency, plus tax.
The package deals sent to prospective guests are non-binding and valid unless the room offered is otherwise booked.
We cannot guarantee reservations for specific rooms or floors.

Single occupancy of double rooms

Double room as single room is only available upon request and availability.  We will charge a surcharge of 70% of the price of the respective category as per the price list.

Discounts for extra beds

We apply discounts for extra beds only when sharing a room with two full-paying guests:

babies up to 1 year can be supplied with a cot in the room with half board for € 29.00 per day
50% discount for children aged 2 to 6 years
30% discount for children aged 7 to 11 years
15% discount for children aged 12 years and over and adults


You can park your car in our underground garage by extra charge of € 10.00 per day. Please book your parking space when you reserve your room. 


Dogs will only be accepted in summer upon prior consultation with the hotel. They will not be allowed into the dining hall or lounges, spa or sun terrace. We charge a fee of € 35.00 per day, food not included. The hotel reserves the right to charge guests a final cleaning fee upon departure.

Arrival and departure

Check-in starts from 3pm. We ask that you vacate your room by 11am on your day of departure. Please notify us if you plan to arrive after 7pm so that we can arrange your dinner.

Late Check-Out

Depends on availability, must be discussed in advance and will incur a charge.


Your reservation will be considered binding once a deposit of 30% of the entire fee is paid within 7 days of written booking confirmation.

Paying the deposit

The deposit can be paid via bank transfer or credit card via our booking system.
Our bank details are as follows:
Hotel Oswald, Raiffeisen bank Val Gardena
IBAN: IT82Y0823858890000300002674

Special cancellation conditions covid

       Free cancellation

  • Should restrictive measures impeding your holiday be taken by the authorities, the deposit will be refunded or a voucher issued which has to be used within 18 months of issue date.

    Cancellation insurance
  • We recommend taking out of a cancellation insurance directly from our website. Secure yourself financially here which also provides coverage by Covid-19 disease.

  • Information on insurance coverage in the case of Covid-19 illness: Cancellation policy Covid-19

General cancellation terms and conditions
  • Up to 15 days before arrival the dates for your reservation can be changed once for a further stay, the deposit will not be refunded.
  • 14 to 8 days before arrival 50% of the booked arrangement will be charged.
  • Up to 7 days or no show or late arrival or early departure 100% of the booked arrangement will be charged
  • The cancellation terms are independent from the eventual rental of the room concerned to other guests.
  • We recommend taking out of a cancellation insurance directly from our website. 

Payment methods accepted at the hotel

We kindly ask you to settle your bill by 10.00 pm the day before departure.

Debit and credit cards: Visa, Mastercard, Eurocard, Diners Club and American Express.
Cash payment up to € 1.999.99 per reservation.

Smoking ban

Hotel Oswald is a non-smoking hotel. Please note that there is a smoking ban in our hotel in accordance with Legislative Decree No. 8 dated 25/11/2004.

Dress code

To ensure a relaxed atmosphere we kindly ask you dress appropriately for dinner.

Spa & wellness

We kindly ask you to cancel the appointment at least 24 hours before, otherwise we have to charge 100% of the amount due.