Holiday information

TOURIST Tax

A tourist tax of €2.50 per person per day will be charged separately at the hotel upon your departure.
Tourist tax does not apply to children under the age of 14 years.

Rates

The prices stated include half board, are per person per day and are in euros.
The package deals sent to prospective guests are non-binding and valid unless the room offered is otherwise booked.
We cannot guarantee reservations for specific rooms or floors.

Single occupancy of double rooms

Single occupancy of double rooms is only available upon request. Booking will depend on availability. We will charge a surcharge of 70% of the price of the respective category as per the price list.

Discounts: Only applies if there are two full-paying guess in the room

Babies up to 1 year can be supplied with a cot in the room with half board for €35.00 per day
50% discount for children aged 2 to 6 years
30% discount for children aged 7 to 11 years
25% discount for children aged 12 years and over and adults

Garage

You can park your car in our underground garage. Please book your parking space when you reserve your room. Cost: €10.00 per day.

DOGS

Dogs will only be accepted upon prior consultation with the hotel. They will not be allowed into the dining hall or lounges, spa or sun terrace. We charge a fee of €25.00 per day, food not included. The hotel reserves the right to charge guests a final cleaning fee upon departure.

Arrival and department

Check-in starts from 3pm. We ask that you vacate your room by 11am on your day of departure. Please notify us if you plan to arrive after 7pm so that we can arrange your dinner.
Late check-out and early check-in
Depends on availability, must be discussed in advance and will incur a charge.

Reservation

Your reservation will be considered binding once a deposit of 30% of the entire fee is paid within 7 days of written booking confirmation.

paying the deposit

The deposit can be paid via bank transfer or credit card via our booking system.
Our bank details are as follows:
Hotel Oswald, Raiffeisen bank Val Gardena
IBAN: IT82Y0823858890000300002674
SWIFT-BIC: RZSBIT21055

Cancellation terms and conditions
  • Up to 31 days before arrival no cancellation fee, the deposit is not refundable.
  • 30 to 15 days before arrival 50% of the booked arrangement will be charged.
  • 14 to 8 days before arrival 70% of the booked arrangement will be charged.
  • Up to 7 days or no show or late arrival or early departure 100% of the booked arrangement will be charged
  • The cancellation terms are independent from the eventual rental of the room concerned to other guests.
  • We recommend taking out of a travel cancellation insurance
Payment methods accepted at the hotel

Debit and credit cards: Visa, Mastercard, Eurocard, Diners Club and American Express.
Cash payment up to € 2.999.99 per reservation.

Smoking Ban

Hotel Oswald is a non-smoking hotel. Please note that there is a smoking ban in our hotel in accordance with Legislative Decree No. 8 dated 25/11/2004.